How to Use the CNfans Shopping Assistant

Looking to simplify your shopping experience on CNfans? Follow these easy steps to make your purchases seamless and stress-free.

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Step 1: Find Your Product

Option 1:
Browse Chinese e-commerce platforms like Taobao, Tmall, or 1688. Copy the product link and paste it into the CNfans search bar to locate it directly.

Option 2:
Search using keywords directly on CNfans, and select items from the displayed results.

Pro Tips:

• CNfans supports searches from sites like Yupoo, Weidian, and Xianyu as well.
• If you can’t locate the product, try the «Custom Order» feature to submit specific requests.

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Step 2: Place Your Order

Choose product details like color, size, and quantity, then add them to your cart. If you’re ordering from platforms like Yupoo or Xianyu, include all necessary details to complete your purchase.

Note:

• Some items may not be eligible for international shipping due to restrictions.
• Products from 1688 often require minimum order quantities; always check this before proceeding.

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Step 3: Make Your Payment

Settle the cost of the products and any domestic shipping fees using your preferred payment method.

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Step 4: CNfans Will Handle the Purchase

Once your payment is confirmed, CNfans will contact the seller and finalize your purchase on your behalf.

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Step 5: Inspection and Storage

Your items will be inspected for quality upon arrival at the warehouse. Photos will be taken, allowing you to verify the condition. Once cleared, the items will be stored until you’re ready to ship.

Important:

• Inspections may vary depending on the platform, especially for products from 1688.
• Any issues with the products will be flagged, and you’ll be notified.

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Step 6: Request Delivery

When ready, visit the «Warehouse» section in your account, select the items you want shipped, and provide the recipient’s address. CNfans will offer recommended shipping options based on your destination.

Extras:

• Optional services like packaging reinforcement, box removal, and shipping insurance are available.
• If you have specific requests, let CNfans know before confirming your shipment.

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Step 7: Pay for Shipping

Calculate and pay the international shipping fee based on the size, weight, and shipping method of your parcel.

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Step 8: Parcel Dispatch

Once your payment is complete, your items will be packed, reinforced if needed, and dispatched for international delivery.

Tracking:
You can monitor your parcel’s status through the «My Account» section under “Parcel.”

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Step 9: Delivery and Potential Risks

Be aware that international shipping may involve risks like delays, customs issues, or potential loss. While CNfans cannot control these third-party logistics, they will assist you in resolving any issues and provide updates on your shipment.

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Step 10: Confirm Delivery and Share Your Experience

After receiving your package, confirm delivery through your CNfans account. If you encounter any issues, you can contact customer support directly.

Earn Rewards:
By posting a review or video about your CNfans experience on social media, you can qualify for cashback rewards. Submit your content to the rewards program and get up to 100% of your order and shipping costs reimbursed!

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Start Shopping with CNfans Today

Experience an easy, efficient, and customer-focused shopping journey on CNfans. From finding the perfect items to secure delivery, every step is designed to simplify your online shopping experience.